Terms of Service

1. Agreement to Terms

By accessing and using the services provided by Integrity Tax Groups ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. Services Provided

Integrity Tax Groups provides the following professional services:

• Tax preparation and filing
• Tax planning and consultation
• Bookkeeping and accounting
• Payroll processing
• Financial planning
• IRS audit representation
• QuickBooks setup and training

3. Client Responsibilities

3.1 Accuracy of Information

You agree to:

• Provide complete, accurate, and truthful information
• Disclose all income, deductions, and other relevant financial information
• Provide all necessary documents in a timely manner
• Notify us immediately of any errors or changes to provided information

3.2 Document Retention

You are responsible for maintaining copies of all tax returns and supporting documents. We recommend keeping records for at least 7 years.

4. Fees and Payment

4.1 Service Fees

Our fees are based on the complexity of services required. We will provide a fee estimate before beginning work. Additional fees may apply for expedited service or additional complexity not anticipated in the original estimate.

4.2 Payment Terms

• Payment is due upon completion of services unless otherwise arranged
• We accept cash, checks, and major credit cards
• A service charge may be applied to returned checks
• Unpaid balances may incur late fees after 30 days

5. Professional Standards

We adhere to professional standards set by the IRS, state tax authorities, and applicable professional organizations. Our services are provided in accordance with current tax laws and regulations.

6. Confidentiality

We maintain strict confidentiality of all client information in accordance with applicable laws and professional standards. We will not disclose your information without your consent except as required by law or necessary to provide our services.

7. Limitation of Liability

To the fullest extent permitted by law, Integrity Tax Groups shall not be liable for:

• Errors resulting from incomplete or inaccurate information provided by you
• Penalties or interest due to late filing if caused by client delays
• Indirect, consequential, or punitive damages
• Damages exceeding the fees paid for the specific service

8. Accuracy Guarantee

We guarantee the accuracy of our work. If we make an error that results in penalties or interest, we will pay those penalties and interest charges, subject to the following conditions:

• The error must be our fault, not due to incomplete or inaccurate information
• You must notify us within 30 days of receiving notice from tax authorities
• You must provide us the opportunity to resolve the issue

9. Engagement Termination

9.1 By Client

You may terminate our services at any time. You will be responsible for payment of services rendered up to the termination date.

9.2 By Us

We reserve the right to terminate services if:

• You fail to provide necessary information or documentation
• Payment terms are not met
• There is a conflict of interest
• You request us to perform illegal or unethical actions

10. Electronic Communications

By providing your email address, you consent to receive electronic communications from us regarding your account, services, and important notices. You may opt-out of marketing communications at any time.

11. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Integrity Tax Groups and protected by copyright laws.

12. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

1. Good faith negotiation between the parties
2. Mediation, if negotiation fails
3. Arbitration or litigation in Massachusetts courts as a last resort

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts. Any legal action must be brought in the courts of Berkshire County, Massachusetts.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

For questions about these Terms of Service, please contact us:

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Integrity Tax Groups regarding the use of our services.